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Technology for modern conveyancing
The case management platform Koala Legal runs every one of its cases on. Built alongside working conveyancers, so your clients stay updated and your team stops chasing.
Fewer chasing calls
Clients updated automatically
Built with working conveyancers
Audit trail on every case
Paper-free onboarding
Quotes in about a minute
Proven on live cases
The problem
Conveyancing is broken
A typical property transaction in England and Wales takes 12-16 weeks. Much of that time, your team is answering the same question by phone and email: "any update?"
Most case management systems were built for general legal work and stretched to fit conveyancing. People end up working around the software instead of with it.
We think it should be different.
Proof, not promises
Koala Legal runs every case on it
Koala Legal is our own licensed conveyancer, regulated by the Council for Licensed Conveyancers. Its conveyancers work every case on this platform, every day. Every feature is proven on live cases, with real clients and real keys, before anyone else sees it.
Live cases, every day
Tested on real moves
Used by us first
Rated 5.0 on Google(opens our Google reviews in a new tab)
From Koala Legal's own clients, whose moves ran on this platform.
Meet Joey
The things your current system can't do
Joey is the assistant built into the platform. He works alongside your team on calls, cases and documents. He suggests, and a person decides.
Quotes taken while you're still on the phone
Joey listens in and whispers prompts only your team can see. By the time you hang up, the quote is ready to send.
- Prompts that the client never sees
- Promises made on the call, noted down
- A summary afterwards, linked to the recording
- A person always presses yes
Every document read and ticked off
Upload a document and Joey reads it, names it and ticks it off against the fifteen you expect on a case. He drafts your enquiries too, for you to approve or dismiss.
A call centre in your browser
See who's waiting, who's on a call and who's free. Answer, join or listen in without leaving the case, and know who's calling before you pick up.
Know when a client reads their quote
See when a client opened their quote, which sections they read and what they downloaded. A follow-up list tells you who to call next, while the quote is still fresh.
What we build
One platform, from quote to keys
Everything your conveyancing team, your clients and your partners need, built together so nothing falls between the cracks.
Case management
Every case, from instruction to completion, in one place. Milestones update as the work happens, so you always know what's next.
Digital documents
Paperless onboarding, e-signatures, and secure document storage. No more chasing paper forms or waiting for the post.
Client portal
Clients follow their move live and get updates on WhatsApp at every stage, so they don't need to call you to ask.
Partner integrations
Estate agent referrals, automated quoting, and commission tracking, so the agents who send you work can see how their sales are going.
Let's build something better
Conveyancer? Join the waitlist and we'll be in touch.
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